Imara — Email & Task Control Dashboard
Imara — Email & Task Control Dashboard
523
Total Emails Received
23
Unattended Emails
4h 8m
Avg First Response Time
18h
Oldest Unattended Email
Email Flow Overview
Emails Received
Emails Attended
Staff Accountability
| Staff Member | Emails Assigned |
Arc Attended |
Emails Unattended |
Avg Response |
Oldest Pending |
|---|---|---|---|---|---|
| Ravi Kumar | 196 | 184 | 12 | 2h 15m | 8h |
| Melissa Chen | 184 | 170 | 14 | 5h 20m | 20h |
| Adam Scott | 133 | 122 | 11 | 3h 05m | 18h |
| Priya Nair | 99 | 91 | 8 | 6h 45m | 16h |
| Faisal Khan | 78 | 74 | 4 | 2h 10m | 14h |
| Jessica Wong | 66 | 62 | 4 | 2h 05m | 14h |
Unattended Emails
| Client | Assigned To | Received Time ▲ | Hours Since Receipt ◆ | Status | |
|---|---|---|---|---|---|
| GlobalTech Inc. | Ravi Kumar | Apr 19, 2024 6:20 AM | 35h | Unattended | |
| Urgent - Payment Inquiry | Melissa Chen | Apr 19, 2024 2:43 AM | 29h | Unattended | |
| BloomCorp | Priya Nair | Apr 19, 2024 1:55 AM | 26h | Unattended | |
| Partnership Proposal Follow-up | Adam Scott | Apr 19, 2024 1:56 AM | 21h | Unattended | |
| David Mwangi | Faisal Khan | Apr 19, 2024 6:14 AM | 20h | Unattended | |
| GreenField Ltd. | Faisal Khan | Apr 19, 2024 7:10 AM | 20h | Unattended |