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HNME Case Study

HNME — Auto-generated Reports for hours saved every week.

“ UPilot saves our team hours every week auto-generating all the reports so we don't need to. ”

— Martina Bjorkenor - Managing Director, Hotelier's Network Middle East

Dubai, EUA

Hospitality Services and Consultancy

Notable Clients:

Automated data entry and reports lead to team and time efficiency – no preparation for the benefit of action.

Hotelier’s Network Middle East helps Hoteliers in the Middle East connect and network, helping shape the future of the industry in the region. With their help, their corporate industry partners get a platform to educate and showcase the latest technologies and trends.


  • Found it extremely hard to use and to onboard new team members on their legacy CRM
  • The team spent a lot of time manually searching for information about new prospects
  • Deals missed due to a lack of oversight on the deals in the pipeline

The UPilot Solution

  • The easy interface lets the team onboard new members without extensive training and certifications.
  • The team now gets a complete oversight on their sales pipeline.
  • The automatic email sync meant they no longer have to manually keep track of conversations.


  • The simple design led to a quick implementation of the CRM.
  • Time saved everyday due to the automated data entry and pulling of social info of prospects.
  • The pipeline is continuously updated leading to accurate forecasts and cashflow reports in every sales meeting.